Browse Our Community Library

The AJC Customer Flow Scenarios have been highly successful as a resource for American Job Center (AJC) customers and as a staff training tool. To expand their usefulness to a broader customer base there is now a Spanish translation for each...

A review of states' obligations under the governor-secretary agreement for the TAA program, as well as annual financial agreement, the staffing flexibilities now available for employment and case management services, the role of TAA as a partner...

AJC Customer Flow Scenarios – A Novel Approach to Staff Training Many states and local areas have expressed a need for staff development tools that help train AJC staff, while enabling them to work collaboratively and seamlessly across...

The following resources provide guidance regarding financial and grants management under the Workforce Innovation and Opportunity Act (WIOA) Act.

This Training and Employment Guidance Letter (TEGL) provides general guidance for the implementation of operational requirements under the Workforce Innovation and Opportunity Act (WIOA) pertaining to the one-stop delivery system, branded...

This Training and Employment Guidance Letter (TEGL) provides guidance on the operating costs of the one-stop delivery system, which are comprised of infrastructure costs and additional costs (i.e., career services, shared operating costs, and...

This Training and Employment Guidance Letter (TEGL) provides information on the requirements to designate or certify one-stop operators through a competitive process as setforth in sec. 121(d)(2)(A) of the Workforce Innovation and Opportunity Act...

The One-Stops and American Job Centers - Other Key TA Resources page provides a collection of key resources, technical assistance tools, and promising practices for operationalizing the one-stop delivery system under Workforce Innovation and...

The One-Stops and American Job Centers – TEGLS page provides quick access - in one location, to supplemental Workforce Innovation and Opportunity Act (WIOA) guidance.

The One-Stop and American Job Centers Webinars and Webcasts page provides a collection of key webinars presented to assist the workforce system with operationalizing the one-stop delivery system under Workforce Innovation and Opportunity Act (WIOA).